Privacy Policy

Last updated: May 10, 2026

Nusa Digital respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website, applications, WhatsApp messaging features, CRM tools, voucher services, commerce tools, or related digital services.

Information We Collect

We may collect information that you provide directly, such as your name, email address, phone number, WhatsApp number, business details, order information, voucher claim information, support messages, and other information submitted through our services.

When you interact with our Meta, Facebook, Instagram, or WhatsApp integrations, we may receive information permitted by those platforms, such as your public profile information, messaging identifiers, message content sent to our business account, and delivery status information.

How We Use Information

We use information to provide and improve our services, respond to support requests, process orders and voucher claims, send service notifications, manage customer relationships, prevent misuse, maintain security, and comply with legal or platform requirements.

Sharing of Information

We do not sell personal information. We may share information with service providers, business partners, vendors, payment or delivery operators, and platform providers only when needed to operate our services, support users, comply with law, or protect our rights.

Data Security

We use reasonable technical and organizational safeguards to protect personal information. No online system can be guaranteed to be completely secure, but we work to limit access to authorized personnel and protect data from unauthorized use.

Data Retention

We keep information only as long as needed for business, operational, legal, accounting, security, and service purposes. We may retain limited records where required to resolve disputes, enforce agreements, or comply with applicable obligations.

Your Choices and Data Deletion

You may request deletion of your user data by emailing admin@nusa.digital. Please include the email address, phone number, WhatsApp number, or account identifier connected to your request so we can locate your data.

Contact

For privacy questions, contact us at admin@nusa.digital.